Arizona Certified Nursing Assistant (CNA) Practice Test

A resident informs the nurse aide of a recent accident involving incontinence. What is the proper response from the nurse aide?

1. Ignore the resident until the end of the shift

2. Provide incontinent care to the resident

3. Tell the resident to wait for the nurse

4. Assume the resident can manage on their own

The correct answer is: Provide incontinent care to the resident

Providing incontinent care to the resident is the appropriate response because it addresses the immediate needs of the individual with dignity and compassion. Immediate assistance not only helps maintain the resident's comfort and hygiene but also alleviates any potential feelings of embarrassment or distress associated with the accident. It is vital for the nurse aide to respond promptly and provide the necessary care to ensure the resident feels supported and respected. This approach also fosters a trusting relationship between the resident and the aide, emphasizing the importance of the aide's role in promoting the resident's well-being. Ignoring the request or telling the resident to wait for the nurse can lead to an increased sense of anxiety and discomfort for the resident, while assuming that the resident can manage on their own might overlook the need for assistance in a vulnerable situation.