Arizona Certified Nursing Assistant (CNA) Practice Test

How can a nurse aide foster effective communication with a resident who has dementia?

1. By using technical language and instructions

2. By frequently changing topics

3. By providing simple and clear sentences

4. By asking closed-ended questions

The correct answer is: By providing simple and clear sentences

Fostering effective communication with a resident who has dementia involves using simple and clear sentences. This technique helps to minimize confusion and enhances understanding. Residents with dementia may struggle with processing complex language or multi-step instructions, so breaking down information into straightforward, concise phrases can make it easier for them to comprehend what is being communicated. Using simple language allows the nurse aide to convey information in a manner that aligns with the resident's cognitive abilities, promoting not only better understanding but also encouraging them to engage in the conversation. It creates a supportive environment where the resident feels more comfortable and less overwhelmed, ultimately improving the overall quality of care and interaction. In contrast, using technical language can lead to further confusion, frequently changing topics may disorient the resident, and closed-ended questions, while sometimes useful, can limit the resident's ability to express themselves fully, potentially leading to frustration. Each of these approaches may not account for the cognitive challenges faced by individuals with dementia, underscoring the importance of clear and simple communication.