Arizona Certified Nursing Assistant (CNA) Practice Test

How should a CNA respond to a resident who forgets that their husband has passed away?

1. Tell the resident the truth directly

2. Change the subject to something else

3. Ask the resident about her husband's favorite dinners

4. Suggest the resident should move on

The correct answer is: Ask the resident about her husband's favorite dinners

When responding to a resident who forgets that their husband has passed away, asking about her husband's favorite dinners serves a therapeutic purpose. This approach can help the resident recall their memories and feelings associated with their husband in a gentle and supportive manner. It encourages conversation about pleasant experiences and positive memories, which can be comforting for the resident. Engaging in such reminiscing can also promote emotional well-being and support the resident in processing their grief, even if the memory is not fully retained in the moment. This method demonstrates empathy and understanding, allowing the resident to connect with their feelings without the harshness of a direct reminder of loss. Other responses may not address the emotional needs of the resident. Directly stating the truth may cause distress or confusion, while changing the subject can dismiss the resident's feelings. Suggesting that the resident should move on can be perceived as insensitive, as grief has no timeline and requires compassionate support.