Arizona Certified Nursing Assistant (CNA) Practice Test

How should a nurse aide respond if a resident expresses discomfort during a procedure?

1. Ignore the complaint

2. Document the discomfort only

3. Stop the procedure and assess the resident's needs

4. Ask the resident to tolerate the discomfort

The correct answer is: Stop the procedure and assess the resident's needs

When a resident expresses discomfort during a procedure, the most appropriate response is to stop the procedure and assess the resident's needs. This is essential in maintaining patient safety and comfort. By halting the procedure, the nurse aide can investigate the source of the discomfort and determine what immediate actions should be taken to alleviate it. This may include adjusting the procedure, consulting with a nurse or physician, or providing comfort measures to ensure that the resident feels secure and supported. Addressing the resident's discomfort directly acknowledges their feelings and promotes a respectful and empathetic care environment. It is crucial for nurse aides to be attentive and responsive to the residents’ needs, as doing so fosters trust and enhances the quality of care provided. The other options do not adequately prioritize the resident's well-being. Ignoring the complaint can lead to further discomfort or even harm, while merely documenting the discomfort without taking action does not address the immediate needs of the resident. Asking the resident to tolerate discomfort is not an appropriate response, as it disregards their feelings and could lead to increased distress or a negative experience during care.