Arizona Certified Nursing Assistant (CNA) Practice Test

If a nurse aide overhears another staff member yelling and cursing at a resident, what is this an example of?

1. Miscommunication

2. Professional disagreement

3. Resident abuse

4. Work stress

The correct answer is: Resident abuse

This situation exemplifies resident abuse because it involves inappropriate and harmful behavior directed towards a resident, which violates the ethical and legal standards of care. In a healthcare setting, staff members are expected to interact with residents in a respectful, compassionate, and professional manner. Yelling and cursing at a resident not only demonstrates a lack of respect but can also cause psychological harm and distress to the individual receiving such treatment. Recognizing this behavior as abuse is crucial in maintaining a safe and supportive environment for residents. Reporting such conduct is essential for the protection of the resident and to ensure that staff members uphold the standards of care and professionalism required in healthcare settings. By identifying this behavior as abuse, it reinforces the importance of advocating for residents’ rights and dignity.