Arizona Certified Nursing Assistant (CNA) Practice Test

What is the best phrase for a nurse aide to use when it's time to toilet a resident on a toileting schedule?

1. “Please wait a moment.”

2. “Can I help you to the bathroom now?”

3. “Let’s go later.”

4. “Are you ready to go?”

The correct answer is: “Can I help you to the bathroom now?”

The phrase “Can I help you to the bathroom now?” is an effective choice because it offers assistance and clearly communicates the intention to help the resident with their toileting needs. This approach respects the resident's autonomy by asking for permission to assist them while guiding them toward a specific action. Using this phrase also reinforces the importance of the toileting schedule by indicating that the aide is ready to support the resident at that appointed time. Providing clear options and actively involving the resident fosters a sense of dignity and respect, critical in caregiving, particularly in sensitive scenarios like toileting. Other phrases do not convey the same level of direct engagement or support. For example, asking the resident to "Please wait a moment" may imply a delay without addressing their immediate need, while saying "Let’s go later" suggests postponing the action, which could lead to discomfort. Similarly, asking “Are you ready to go?” could introduce uncertainty or allow the resident to refuse even if they may benefit from using the toilet, potentially undermining the organized toileting schedule aimed at promoting health and comfort.