Arizona Certified Nursing Assistant (CNA) Practice Test

When a nurse aide finds a resident with a history of falls on the floor, what should they do first?

1. Administer first aid

2. Call for help while keeping the resident calm

3. Check the resident for injuries

4. Help the resident to their feet immediately

The correct answer is: Call for help while keeping the resident calm

When a nurse aide finds a resident with a history of falls on the floor, the first action should be to call for help while keeping the resident calm. This approach is essential for several reasons. In situations where a resident has fallen, maintaining the safety and well-being of the individual is paramount. By calling for help, the nurse aide ensures that trained personnel are on hand to assist, which is crucial as moving the resident prematurely could exacerbate any potential injuries they may have sustained. Additionally, keeping the resident calm is vital. Falls can be disorienting and frightening, so offering reassurance can help mitigate anxiety and prevent further panic. This calm demeanor helps create a safer environment until professional assistance arrives. Checking for injuries or administering first aid are important follow-up actions, but they should occur after the initial step of ensuring help is on the way. Helping the resident to their feet immediately could lead to complications if they have sustained an injury, which is why this action should be avoided until a proper assessment is made by qualified personnel.